Policy
Refund Policy
Refund, replacement, sampling, and cancellation terms are confirmed directly before paid orders or sampling payments.
Current Status
Inquiry-first business terms.
ZAFIYA currently uses the website for buyer inquiries, catalog requests, and sourcing conversations. Final refund, replacement, sampling, and cancellation terms will be shared directly before any confirmed transaction.
No automatic online checkout is active on this website.
Bulk, custom, and sampling terms are discussed before confirmation.
Final refund or replacement eligibility depends on the confirmed order terms.
Buyers should keep written confirmation of product, size, quantity, timeline, and payment terms.